Privacy Policy

Effective Date: March 18, 2025

At OB VIRTUAL GOLF (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our golf simulator services (the "Service"). We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada, including provincial privacy regulations in Newfoundland and Labrador.

1. Information We Collect

When you use our golf simulator and related services, we may collect the following types of personal information:

Personal Identification Information: When you create an account, book sessions, or engage with the Service, we may collect your name, email address, phone number, and payment information.

Device and Usage Information: We collect data about the devices you use to access the Service (e.g., device type, operating system, IP address) and your usage of the Service (e.g., gameplay data, frequency of use, preferences).

Location Information: If you enable location-based features, we may collect information about your location to personalize your experience.

Payment Information: When you make payments for services or purchases through our Service, we collect your payment details, which are processed securely by third-party payment processors.

Third-Party Integrations: If you link your account to third-party services (e.g., social media or fitness apps), we may collect data from those services to enhance your experience.

2. How We Use Your Information

We use your personal information for the following purposes:

Providing the Service: To deliver our golf simulator experience and allow you to book, use, and enjoy the simulator.

Improving the Service: To analyze user activity and feedback to improve the functionality, features, and performance of the Service.

Personalization: To tailor the experience based on your preferences, such as recommending specific courses or settings.

Payment Processing: To process payments securely for your bookings or in-app purchases.

Communication: To send you important updates, promotions, or notices regarding your bookings and the Service, or to respond to inquiries.

Marketing: To send you marketing materials, such as offers or newsletters, if you have consented to receive them.

3. Data Sharing and Disclosure

We respect your privacy and will not share your personal information except in the following cases:

Service Providers: We may share your data with third-party vendors who assist us in operating the Service, processing payments, or delivering other services (e.g., payment processors, cloud storage providers, analytics services). These service providers are obligated to protect your data and use it only for the purpose of assisting us in our business operations.

Legal Compliance: We may disclose your personal information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or respond to a government request.

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you if this occurs and provide options to opt-out of the new entity's data practices.

4. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of data transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

Under Canadian law, you have certain rights regarding your personal information, including the following:

Access: You have the right to request access to the personal information we hold about you. You can request a copy of your data by contacting us.

Correction: If any information we hold about you is inaccurate or incomplete, you can request that we correct it.

Deletion: You may request the deletion of your personal data, subject to applicable legal and contractual requirements. For example, we may need to retain some information for tax or accounting purposes.

Opting Out of Marketing: If you do not wish to receive marketing communications from us, you can opt out by following the instructions in our emails or by contacting us directly.

If you would like to exercise any of your rights, please contact us at info@obvirtualgolf.ca.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather information about how you use the Service. Cookies allow us to remember your preferences and improve functionality. You can manage cookie settings in your browser, but please note that disabling cookies may affect the functionality of the Service.

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes to the policy, we will notify you by posting the updated policy on our website and, where appropriate, by email. Please review this policy regularly for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

OB Virtual Golf

Email: info@obvirtualgolf.ca

Phone: (709) 256-8214

Address: 132 Bennett Drive, Unit 22. Gander, NL A1V 2H2

Website: www.obvirtualgolf.ca